CEA is an inclusive service committed to ending all forms of abuse. 

We provide support and advice to anyone regardless of age, beliefs, ethnicity, faith, gender, sexual orientation and race.

We offer individual support as well as group work. We also provide support networks, creative and expressive arts workshops, parenting workshops and training for other organisations.

In addition, we offer support for children and young people who’ve been affected by abuse, through professionally trained support workers.

Our confidential service includes keeping people safe, helping them to make decisions and supporting them with accommodation, legal advice and access to benefits. All our staff are professionally qualified and trained to work in these areas. We are accredited by Safe Lives and staff are registered with the SSSC (Scottish Social Services Council).

People may self-refer but equally we accept referrals from all other agencies including the Police, Housing, Health, Social Work services and voluntary organisations. 

CEA offers an Integrated 3 Stage Trauma Recovery Model (pioneered by Dr Judith Herman since 1992). This is based on the premise that trauma recovery is an individual process that requires adapting the form of support to each individual’s unique needs depending on different stages of recovery.

Our services include:

  • Stage One – Adult Crisis Intervention Service
  • Stage Two – Psychological Therapies Service
  • Stage 3 – Community Services
  • Children & Young Persons Service
  • Community Safety Prevention & Support Service within HMP Young Offenders Institution, Polmont
  • Support for LGBT+ people affected by domestic abuse

Our Staff have completed Safe and Together Model core training with the Safe & Together Institute. We support the non abusing parent and their children and child safety, stability, nurturance and healing from trauma are the guiding principles of our interventions.

As a reflection of our good practice, CEA has been awarded with Safe Lives Leading Lights Accreditation status, which is the mark of quality for domestic abuse services. 

Useful numbers

Police Scotland’s disclosure scheme – Claire’s Law

You have the right to check if someone has a history of domestic abuse. The police can tell you whether your partner has a history of being abusive and you’ll get help and support to decide whether to continue the relationship. You can apply for yourself or someone you know.

To apply to the scheme, or for further information:

NHS 24 -DIAL 111 OPTION 3 for mental health – 24hr service for mental health issues 

Shout – Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope with mental health. 
giveusashout.org or start your text with CONNECT 

Breathing Space – offers a free, confidential phone and web-based service for people in Scotland – 0800 838587 and breathingspace.scot

Opening hours: 
Weekdays: Monday-Thursday 6pm to 2am
Weekend: Friday 6pm-Monday 6am

Practitioner services – Find and register for a GP in your area. It’s also important to note that you can only register with a GP practice if you’re staying in the area for more than 3 months. If you’re not, you may still be treated but as a Temporary Resident. 

Registering with a GP practice | NHS inform

Scotland’s Domestic Abuse & Forced Marriage Helpline sdafmh.org.uk 

Support is available 24 hours a day, 7 days a week. 
Telephone – 0800 027 1234
Email – helpline@sdafmh.org.uk

Shakti Women’s Aid – are based in Edinburgh. They also have outreach staff in Dundee, Stirling and Fife. Shakti Women’s Aid offer limited support to BME women, and their advisers, all over Scotland by phone and email.

Telephone – 0131 475 2399
Email – info@shaktiedinburgh.co.uk

Law Society of Scotland – Search a database to find contact details of law firms throughout Scotland. These firms are regulated by the Law Society of Scotland. 

Find a Solicitor | Law Society of Scotland lawscot.org.uk

Scottish Women’s Rights Centre – Free and confidential information for those who have experienced abuse and would like to know more about their rights.

Helpline – 08088 010 789 scottishwomensrightscentre.org.uk

National Stalking Helpline – support and information for victims of stalking and harassment

Am I Being Stalked? | Suzy Lamplugh Trust – suzylamplugh.org/am-i-being-stalked-tool
Telephone – 0808 802 0300 or email – advice@stalkinghelpline.org

Forth Valley Rape Crisis – Support for people of all genders (over the age of 13) who have experienced any form of sexual violence at any point in their lives.

Telephone – 01786 439 244 or email – support@forthvalleyrapecrisis.org.uk.
National Rape Crisis Scotland – Helpline – 08088 010 302 

The Meadows – The Meadows is a dedicated service for adults and children who have experienced sexual assault, rape or gender based violence. 

The Meadows brings together a number of services including experienced healthcare staff, specially trained police officers, and other services to provide support for people who have experienced trauma.

Email – fv.themeadows@nhs.scot


Citizen’s Advice Bureau – CAB can help with:

  • Benefits
  • Debt and money advice 
  • Law and court
  • Immigration
  • And other issues 

Falkirk office – 01324 626 070 (Leave a message) 
Email: bureau@falkirkcab.casonline.org.uk

Scottish Families Affected by Alcohol and Drugs (SFAD) – A range of counselling and community rehabilitation services for people (over the age of 16) affected by drug and/or alcohol use. Treatment in collaboration with local authority colleagues, the NHS and sector providers to ensure a high service to those most in need. 

Telephone – 01324 874969
Email – enquiries@sfad.org.uk
Helpline – 08080 101011 email – helpline@sfad.org.uk

Change Grow Live – Provide alcohol advice and guidance specific to the individual and an online chat service which is free and confidential. They can offer evening appointments if you need one.

Out-of-hours telephone support from Monday to Friday until 8pm and Saturday and Sunday from 10am to 1pm.

Telephone – 0808 196 2188 Email – fv.cglforthvalley@nhs.scot

Samaritans – Support across Scotland in partnership with a range of organisations to help deliver there vision that fewer people die by suicide.

Telephone – 116 123 (Free one to one service, 24hr service) Email – jo@samaritans.org

Self-help App accessible through the website – Samaritans | Every life lost to suicide is a tragedy | Here to listen – samaritans.org

FDAMH: Falkirk Mental Health Association – Working with people and families experiencing the impact of mental illness.
Services include counselling, immediate help service, family and carers support, support groups and social prescribing.
Referrals can be made through the website: fdamh.org.uk/link-service
Telephone – 01324 671608

LGBTQ+ Helpline Scotland – Provide information and emotional support to the entire diversity of the lesbian, gay, bisexual and transgender (LGBT) community across Scotland, including queer, intersex, asexual people and all identities under the LGBTQIA+ umbrella.

They also support those questioning or wanting to discuss their sexuality or gender identity.

LBGT Helpline Scotland – 0300 123 2523
Open Tuesday and Wednesday 12noon-9pm, and Thursday and Sunday between 1pm-6pm
Email – helpline@lgbthealth.org.uk

LGBT Scotland FK1 – FK1CLUDE – A youth group for 13-25 year olds. Every Wednesday from 6pm to 8pm.


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If you are experiencing domestic abuse and need immediate help, ask for ‘ANI’ in a participating pharmacy.
‘ANI’ stands for Action Needed Immediately. If a pharmacy has the ‘Ask for ANI’ logo on display, it means they’re ready to help. They will offer you a private space, provide a phone and ask if you need support from the police or other domestic abuse support services.

Find Out More

If you would like to learn more about our work, volunteer with us or make a donation to help us continue our work, please contact us by phone on:
01324 635 661