Privacy Policy

Key Details

This website privacy policy describes how Committed to Ending Abuse (CEA) Ltd protects and makes use of the information you provide to us. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 23rd May 2018. If you have any questions about this policy, please email info@4hopestreet.co.uk or write to: CEA, 21 Wellside Place Falkirk FK1 5RL

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather:

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys

How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services under contractual, vital, legitimate interest purposes.
Specifically, we may use data:

  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.
  • If you choose not to provide all requested information then this may affect the services available to you and may also affect your safety and the safety of others.

Controlling Information About You

When you fill in a form or provide your details to us on our website, we will contact you to you to respond to your enquiry.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

  • Send an email to info@4hopestreet.co.uk
  • Write to us at: CEA, 21 Wellside Place Falkirk FK1 5RL

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Where we use third party data processors, we confirm that they meet Data Protection Standards and will protect your rights.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679.

Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679.

Your Rights

Under data protection law, you have rights  we need to make you aware of. The rights available to you depend on our reasons for processing your information.

Your right of access
You have the right to ask us copies of your personal information. This right always applies. There are some exemptions, which mean you may not always receive all the information that we process.

Your right to recification
You have the right to ask us to recify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or in is our legitimate interests.

Your right to data portability
This only applies to information you have given us. You have the right  to ask that we transfer the information you gave us from one organisation to another,or give it to you. The right only applies if we are processing information based upon your consent or under, or in talks about entering into a contract and the processing is automated.

If we are processsing your information for criminal law enforcement purposes, your rights are slightly different.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

Please contact us at info@4hopestreet.co.uk if you wish to make a request or contact us on 01324 635661.

Your right to complain
We work to high standards when it comes to processing your personal information. if you have queries or concerns, please contact us at info@4hopestreet.co.uk and we will respond.

If you remain dissatisfied, you can make a complaint about how we process your personal informatio to the ICO (Information Commissioner’s Office) www.ico.org.uk

Cookies
Our website features Cookies to ensure that we give you the best experience. if you continue to use this website we will assume that you are happy with this. Cookies do not provide us with access to your computer or any information about you, other than that which you chose to share with us. For further information on how we used cookies including information on how to set your browser to refuse cookies can be found in our Cookie Policy.

Links from our site

Our website may contain links to other websites.Please note that we have no control of websites outside www.cea.uk.com  If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.